Chapter 10Future HR Practices in Leading the Work

Achieving an organization's mission by getting work done through others is the job of leaders. All leaders should consider how their role will change when they lead the work, not just the employees. Yet, in most organizations, there is a person, team, or entire function devoted to “human resources,” or HR. HR professionals are leaders in their own right, so much of this book applies to them. The disruptions we describe here have and will affect how HR does its work, such as using contract trainers, tapping outside consultants for specialized expertise, and running contests to create employee recruiting campaigns.

However, beyond how HR processes are accomplished, the discipline of HR has a ...

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