CHAPTER 2

Achieving Proven Leadership Excellence

What is leadership excellence? Think of someone you regard highly as a leader. It might be someone for whom you work. It might be someone famous, a historical figure, or someone from your old neighborhood.

Now consider what makes this leader so great. Identify the qualities that are strongest in this individual, such as:

• communicating a compelling vision

• acting with integrity

• listening intently to others

• being honest at all times

• serving rather than managing

• involving others

• holding themselves—and others—accountable

• focusing on what’s important rather than what’s urgent

• taking ...

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