CHAPTER 7

Leader as Change Agent

Richard Dool and Stephanie Dresher

Progress is impossible without change; and those who cannot change their minds cannot change anything.

George Bernard Shaw

Introduction

We define the leader as a change agent, as the catalyst for change. A leader is one who inspires and convinces constituents that change is necessary, gets others to buy-in, reassures, follows the change through to completion, leading the execution to meet the expected outcomes.

If one accepts that continuous change is at least, in part, a macro-environmentally induced condition, and will be for some time, this state of constant change, the associated ...

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