Leaders Don't Command: Inspire Growth, Ingenuity, and Collaboration

12

Managing Expectations and Modifying Perspectives

A man is made mortal by his fears, and immortal by his desires.

—Pythagoras

What the caterpillar calls the end of the world, the master calls a butterfly.

—Richard Bach, Illusions

We know that before action comes the desire to act. That desire to undertake an action—or avoid one—is called attitude and is fueled by the emotional energy of what we’re actively experiencing. Attitude comes from how we live a certain situation. We also know that active thought rarely plays a role in this: We live the majority of our lives mentally reaching back into the past recovering information (remembering) and into the future making predictions (seeing before an action takes place) with the goal of preventing ...