Part I

Before the Door

 

Being an open-door leader requires understanding what an open-door leader does. It also means having an opportunity mind-set, a significant shift from the more common threat-focused way of leading. Many leaders hyperfocus on mitigating risk, viewing most situations as threats or problems. But when leaders view situations as risks, threats, or problems, they inject fear and anxiety into people, generating pessimism. In the long run, fear damages morale and performance.

Open-door leaders view challenging situations as opportunities, not problems. Instead of injecting people with fear, they help people see the opportunities ...

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