CHAPTER 19
Measure What’s Important, What’s Getting Done, and Forget the Rest
It used to be that performance was measured based on how serious someone took his or her job and how much time was spent “in the grind” of day-to-day tasks. Show up. Do your job. Go home. And whatever you do, don’t appear to be having any fun or enjoying what you are doing.
Today, performance has taken on a much more human element (thank goodness), with culture, attitude, and engagement levels becoming normal topics of conversation in leadership circles. Leaders are lightening up!
In fact, many believe that without infusing such traits as attitude into the workplace, ...
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