I am indebted to all those I have read and learned from. And special thanks to those I’ve quoted from. My thinking has been shaped in particular by the following writers, books and articles. You can see which practice in Future–Engage–Deliver many are linked to by going to the online support pages for the book at www.futureengagedeliver.com/book.
Abbey, A. (2008) Stop Making Excuses and Start Living with Energy, Chichester: Capstone Publishing Ltd.
Argyris, C. (1994) ‘Good Communication that Blocks Learning’, Harvard Business Review, 72(4): 77–85.
Bennis, W. (1997) Why Leaders Can’t Lead: The Unconscious Conspiracy Continues, California: Jossey-Bass.
Bennis, W. and Goldsmith, J. (2010) Learning to Lead: A Workbook on ...