AN EXCERPT FROM THE OUTWARD MINDSET
Leadership and Self-Deception and The Anatomy of Peace help people become aware of a problem they didn’t know they had. They equip readers to understand how they can leave the box and engage with others more collaboratively and productively. Arbinger’s latest bestseller, The Outward Mindset, details how to implement and sustain that change across organizations. Read chapter 1 from The Outward Mindset.
1 • A Different Approach
Two black cargo vans snake down Wabash Avenue in Kansas City, Missouri. The passengers are members of the Kansas City Police Department (KCPD) SWAT team. They are about to serve a high-risk drug warrant—the fifth warrant service of that day. The targets of this warrant are sufficiently ...
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