1Struggle Is Not a Four-Letter Word

Heaven knows we need never be ashamed of our tears, forthey are rain upon the blinding dust of earth, overlying ourhard hearts. I was better after I had cried, than before—moresorry, more aware of my own ingratitude, more gentle.

—Charles Dickens, Great Expectations

RITA MARSHALL’S TALENTS FOR CRAFTING GREAT PUBLIC RELAtions (PR) campaigns propelled her into a managerial position by the age of 30. Soon after arriving at her new company, she encountered her first leadership struggle.

Marshall was working as a PR professional in an advertising agency. The two disciplines—advertising and public relations—are very different, with dissimilar business models, nomenclatures, and rhythms for engaging with clients. ...

Get Leadership and the Art of Struggle now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.