CHAPTER 11

The Battle for Talent

The only thing worse than training employees and losing them is not training them and keeping them.

—ZIG ZIGLAR

Do conversations similar to this occur in your organization?

Janet: “We work in a fast-paced environment, with so many new people that it’s nearly impossible to know who is right for a new project. We consistently hire outside managers when we need them, and that approach is creating chaos. Each of them was hired for a specific project, and they struggle because they don’t know how we do business. Frankly, I think we aren’t using the talents of the people we already have, and we’re missing some key leadership skills.”
Steve:    “We don’t have time to think about ways to develop our people. We work with ...

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