Change management
Abstract.
Major or deliberate large-scale changes require change management – based on the three phases described by Lewin (1947) – which integrates a number of new aspects of leadership. Those change projects have to pass through several steps, which are thorough planning, initialising, realising, reflecting and stabilising. Change management includes the top management, leaders at all levels and every member of staff, as well as the users and the library’s parent institution.
Keywords
Change
change management
participants
phases of change
steps of change projects
2.1 Change management in general
While change in libraries may be a constant (Brisson-Banks, 2010), in this book it is taken to mean a major or deliberate ...
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