Case studies of change projects described by change managers
Abstract.
In this chapter three case studies of change projects described by change managers can be found. One change manager of a public library describes the implementation of a library RFID management system, the other the merger of an academic library with an information service provider. The last case study is about change as day-to-day business in an academic library.The following sections describe these processes in detail, beginning with the change project in the library, followed by the leadership style during the change process and how the change managers could and did support the change management project.At the end of each of these case studies recommendations for leaders ...
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