Leadership in Action: A Question of Leadership: What Does Effective Leadership Look Like in a Virtual Work Environment?

A QUESTION of LEADERSHIP

LAURA ERSKINE

Erskine is an assistant professor in the College of Business at Illinois State University. She holds a Ph.D. degree in business administration from the Marshall School of Business at the University of Southern California. Her teaching interests are in the areas of organizational behavior, leadership, and decision making. Erskine can be contacted at [e-mail].

In the expanded and updated edition of his book The World Is Flat: A Brief History of the Twenty-First Century (Farrar, Straus & Giroux, 2006), Thomas L. Friedman opens with a discussion of the changes that are occurring in what he calls Globalization 3.0. He argues that Globalization 3.0 differs from previous eras in that the world is shrinking ...