Leadership in Action: In Focus—Customer Commitment—Client Focus Leads to Success

Book Description

There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.

Product Information

  • Title: Leadership in Action: In Focus—Customer Commitment—Client Focus Leads to Success
  • Author(s):
  • Release date: August 2008
  • Publisher(s): Center for Creative Leadership
  • ISBN: 9781604912470