Leadership in Action: In Focus—Customer Commitment—Client Focus Leads to Success

Leadership in Action: In Focus—Customer Commitment—Client Focus Leads to Success

by Pete Hammett
Released August 2008
Publisher(s): Center for Creative Leadership
ISBN: 9781604912470

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Book description

There is perhaps no better metric for discerning an organization's current and future performance than the maturity and sophistication of that organization's customer focus.

Product information

  • Title: Leadership in Action: In Focus—Customer Commitment—Client Focus Leads to Success
  • Author(s): Pete Hammett
  • Release date: August 2008
  • Publisher(s): Center for Creative Leadership
  • ISBN: 9781604912470