Reader Forum: Creating Master Decision Makers

David S. Goldsmith

Ask any coach of a successful sports team what makes his or her team a winner, and high on the list of answers will inevitably be one factor: depth—having players on the team who, up and down the lineup, can step in, step up, and get the job done when called on. The same is true of organizations, whatever their size. Having a management team whose members, from top to bottom, are adept at making decisions is crucial for reaching an organization's full potential. The decision-making capabilities of a management team almost always have a direct effect on profits, sales, the ability to execute agendas and strategies, and thus the overall success of an organization.

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