O'Reilly logo

Leadership in Action: Stress and the Eye of the Beholder by Cynthia D. McCauley

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHANGING PERCEPTIONS

In the real world, however, a manager either has little choice or must select a subordinate on the basis of knowledge or expertise rather than on the qualities cited above.

What can the manager do in these cases? He or she can intervene in the stress appraisal process of subordinates by increasing their perceptions of challenge.

One factor influencing the appraisal of a situation as challenging is the expected benefits: individuals are more likely to perceive a demanding situation as challenging if they expect positive outcomes. A manager can influence perceptions of demanding situations by ensuring that there are positive outcomes and that subordinates know what those positive outcomes are.

The manager needs to utilize the ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required