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Leadership in Action: Comfort Zone: How to Win Buy-In for Diversity Programs by Franchesca Carrington, Sarah Glover

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OPEN AND HONEST

The following example from CCL shows how focusing on improving employees' level of comfort with a diversity initiative can increase the success of the effort. It increased support and improved assessment, but at first it struck some people as a huge challenge.

The following notice appeared in the CCL employee newsletter in January 2001:

Have you ever started to say or ask something but didn't because it had to do with race? Why are we so afraid to talk about race . . . fear of misperceptions. . . fear of offending?

Isn't it time for you to step out of your comfort zone?

One of the most effective ways to break down stereotypes (and racism) is through interaction with other cultures. You may realize you have more in common than ...

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