In Focus/Development

A Key Link in the Chain

Maxine A. Dalton

The responsibility for development lies squarely on the shoulders of the person seeking development. This does not, however, diminish the critical role of that person's manager, who is a crucial link in the development process. Those who design and implement development programs need to help managers understand what roles they must play and how to play them.

Managers must provide developmental experiences, support and feedback, and access to organizational resources. In short, managers play a critical role in making development count for their direct reports and their organizations. Managers are in a position to know what work needs to be done and how the direct report's development ...

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