WHAT WENT WRONG
Innovation centers have been discontinued for a variety of reasons over the past twenty years, but deficiencies in these five areas appear to be the main culprits: expectations of success, planning and communication, processes and structures, changes in the business climate, and leadership.
Unclear expectations. The organizational need for an innovation program was typically ill defined, usually running along the lines of, “We just don't seem to be getting enough new or innovative ideas from our people,” or, “We aren't getting enough growth from our current business.” Unless the number and level of successes they achieved clearly justified the amount of money, time, and effort expended, the programs were usually handicapped by ...
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