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Leadership in Action: Dividends and Interest - Grounded in Leadership Basics by Craig Chappelow

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MAN BEHIND THE CURTAIN

As the pilot waited to get everyone's attention, I looked him over. He was a short, middle-aged man. His uniform was a bit rumpled, and he was obviously uncomfortable with his impromptu public-speaking role. I have always been aware that when I fly my life is in the hands of the pilot, so I always have an image of the person flying the plane as being larger than life. I was initially under-whelmed by the presence that this pilot projected.

When the captain finally had everyone's ear, he started his announcement: “Uh . . . hi. The control tower in Atlanta says they are getting heavy thunderstorms and they aren't letting anyone land or take off. They estimate that the storm will pass in about twenty or thirty minutes, but ...

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