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Leadership in Action: Dividends and Interest - Grounded in Leadership Basics by Craig Chappelow

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BACK TO EARTH

By the way, I made it to Atlanta about an hour late. The airport was chaotic because of the storm, and most outgoing flights—including mine, which had been scheduled to depart at 9:55 P.M.—were delayed. I was happy not to be flying through the driving rain and lightning display, and I made myself comfortable in the gate area to wait out the weather. Then a gate agent announced, “Ladies and gentlemen, for those of you waiting for Flight 223 to Greensboro, we have a new departure time of 12:25 A.M.” Some time later she announced: “We're now being told that the attendants for this flight are coming in from Houston, and that flight . . . uh . . . hasn't left Houston, which . . . uh . . . means a new scheduled departure time of 2:35 ...

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