Identifying Types of Impact
Depending on their design and content, follow-ups can yield certain types of information, such as whether
- The leadership development intervention helped the individual develop as a leader
- The individual's growth as a result of the intervention had an impact on her work group or department
- The individual's growth and the resulting changes in his work group or department had an impact on the organization overall
- Aspects of the intervention itself need to be improved
The versatility of follow-up is evident from this ladder effect that it offers, the ability to assess individual, group, and finally organizational impacts through their interrelationships. In addition, if follow-up is skillfully designed to determine whether ...