Issues & Observations
Robert C. Ginnett
In the world of organizations in which most of us live, the words leadership and management crop up all the time, regardless of the size of an organization. So it's appropriate to begin an examination of these two activities by considering just what the terms mean. Both have been around for a long time, but both are often misunderstood.
Management brings to mind concepts such as efficiency, planning, procedures, regulations, and consistency. Management is largely rational, which makes it relatively easy to teach. Because it is rational we can objectively write about it and test it, and it makes sense. We can even program computers to do some amount of our managerial ...