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Leadership in Action: Getting a Grip on Conflict by Davida Sharpe

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Getting a Grip on Conflict

by Davida Sharpe

The ability to manage conflict plays a key role in determining whether an executive will continue on a successful career path or will derail. Recognizing and resolving conflict can be difficult, however. Here's a step-by-step guide that will help executives master this important skill.

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In organizations, conflict is inevitable. Discord is a natural byproduct of today's turbulent business environment, with its multiple pressures, rapid and complex change, fierce competition, mergers and acquisitions, and employee turnover. Conflict is so prevalent that executives estimate they spend nearly 20 percent ...

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