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Leadership in Action: A New Lens on Mission and Vision by Robert A. Goldberg

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The Values of the Process

It is now considered a given that organizations need to get the most out of their people. Some leaders consider employee commitment to perform on behalf of the goals of the organization to be their only potential competitive advantage. And by now, most leaders acknowledge that involving employees in decisions that affect them will yield higher levels of commitment and performance. Most organizational members are interested in being part of a process that they consider fair.

The values of a process that involves different levels of employees (laterally and vertically) in its creation are fundamentally different from the values expressed in a traditional top-down approach. These values include:

  • Honoring the input and ...

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