The Art of Feedback
Stéphane Brutus and Sam Manoogian
Over the past twenty-five years more than fifty thousand managers have attended CCL's six-day Leadership Development Program (LDP). One of the most powerful moments of LDP takes place on the fifth day, Thursday, when each participant has a one-on-one session with a feedback specialist, sometimes called a feedbacker. At this session the assessment material collected prior to and during the program is shared with the participant.
Each session is unique. For example, the feedback for one person might be that he or she is introverted, has a high need for affection, has a tendency to be dominant in social situations, has low job satisfaction, and is rated high on interpersonal skills by a supervisor ...
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