As the world becomes more complex and connected, the threat of a corporate crisis grows. There are instances everywhere: We have experienced firsthand how a pandemic, when spread worldwide, caused massive global business disruption and a public health disaster; a corruption scandal causes a corporate leader to step down; the sudden death of a CEO without succession planning in place causes instability; a data breach shakes customer confidence; and quality issues trigger a widespread product recall. These are just a few examples among many of the recent corporate crises (Bawany 2020).

Today’s businesses face unprecedented challenges operating in a global environment that is highly disruptive and increasingly volatile, uncertain, complex, ...

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