CHAPTER 1Leadership Is a Relationship

TOGETHER WE HAVE MORE THAN 50 YEARS of experience in higher-education administration—and even more time than that researching and writing about how leaders make extraordinary things happen. The thousands of interviews and leadership cases we’ve collected, not to mention the millions of responses to our surveys, have been from people very similar to you. They’re the colleagues you run into daily around campus. We’ve chosen to tell the stories of these everyday leaders because we firmly believe that at its core leadership is not about position or title. It’s about caring, about relationships, and about what you do.

Leadership is an identifiable set of skills and practices that are available to everyone, not ...

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