Chapter 4 Leading Change and Innovation

Learning Objectives

After studying this chapter, you should be able to:

  • Understand reasons for resisting change.

  • Understand the psychological processes involved in making major changes.

  • Understand how to develop an appealing vision for the organization.

  • Understand how to implement a major change in an organization.

  • Understand the characteristics of a learning organization.

  • Understand how leaders can increase learning and innovation.

Leading change is one of the most important and difficult responsibilities for managers and administrators. It involves guiding, encouraging, and facilitating the collective efforts of members to adapt and survive in an uncertain and sometimes hostile environment. ...

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