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Leadership Lessons from Professional Football: Championship Wisdom from Super Bowl Champions by Peter R. Garber

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Keep score.

 

If a team wants to measure its performance, it has to keep score. Imagine what sports competitions would be like if no one kept score. There would be no measurement of how one team is performing, compared to how the other team is performing. We would have no way of knowing who is playing better or worse and who the winners or losers are, or even whether or not our team is improving.

“How are we doing?” is a question employees often ask their managers, and they deserve an answer. Individuals must have a way to find out how well they are performing, how their team is doing, and how well the organization as a whole stacks up to the competition. Performance feedback helps people continue to improve and grow in their careers and as individuals. ...

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