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Leadership Lessons from West Point by Major Doug Crandall

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Chapter 17. HARNESSING THE POWER OF CULTURE AND DIVERSITY FOR ORGANIZATIONAL PERFORMANCE

Remi Hajjar

Morten G. Ender

The U.S. Army provides valuable lessons on how to harness the power of culture and diversity to have a positive impact on mission performance, and these lessons are relevant to all types of organizations and their leaders. As the U.S. military and other professions, businesses, and groups aim to survive and flourish amid a sea of complex change, ideas on how best to leverage culture and diversity have become even more pronounced and important.

We learn culture through an ongoing process of socialization; we learn customs, mores, rules, values, laws, and other codes from the groups we enter in life.

What Culture Is, and Why It Matters ...

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