© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022
B. Jakobus et al.Leadership Paradigms for Remote Agile Developmenthttps://doi.org/10.1007/978-1-4842-8719-4_7

7. Managing Expectations

Benjamin Jakobus1  , Pedro Henrique Lobato Sena2 and Claudio Souza3
(1)
Teresópolis, Rio de Janeiro, Brazil
(2)
Joinville, Santa Catarina, Brazil
(3)
Westport, CT, USA
 

Expectations were like fine pottery. The harder you held them, the more likely they were to crack.

—Brandom Sanderson, The Way of Kings

Our expectations deeply affect how we interact with other people. In the working environment where we often depend on other people in order to complete our own work, this becomes even more apparent. When we set high expectations and ...

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