© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022
B. Jakobus et al.Leadership Paradigms for Remote Agile Developmenthttps://doi.org/10.1007/978-1-4842-8719-4_8

8. Bureaucracy

Benjamin Jakobus1  , Pedro Henrique Lobato Sena2 and Claudio Souza3
(1)
Teresópolis, Rio de Janeiro, Brazil
(2)
Joinville, Santa Catarina, Brazil
(3)
Westport, CT, USA
 

Bureaucrats derive their power from their position in the structure, not from their relations with the people they are supposed to serve. The people are not masters of the bureaucracy, but its clients.

— Alan Keyes

To understand how profoundly bureaucrats shaped modern human existence, we need to travel back in time to the end of the last ice age (11,000 B.C.), which saw the ...

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