Chapter 20. LEADERSHIP RULE NUMBER ONE: YOU GET WHAT YOU EXPECT
Getting what you expect may seem intuitively obvious—but people rarely act as though they believe it. The rule has several implications for daily life:
Set and follow your own expectations.
Set expectations and hold others to them.
Remember that expectations create ownership.
Be straightforward and honest.
Set expectations that lead people to their own greatness.
Make expectations big enough to motivate, small enough to achieve.
Consider the strengths and weaknesses of your team.
Be a visionary who can cast a vision.
FOLLOWING THE RULE
Set and follow your own expectations. As the leader, you need to know for yourself what your expectations are. Do you know? Are you clear with them yourself? ...
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