CHAPTER 5RESOURCES

Coaches have to watch for what they don’t want to see and listen to what they don’t want to hear.

—John Madden

Leaders who know why and what they should change are more likely to accomplish their desires when they have the support of those around them. Ultimately, leadership is a team, not an individual activity. Isolated actions are more difficult to sustain because they lack support. Thus the most important resources for leaders to access are human resources, both for themselves and for their organizations. It turns out that when desired behaviors are reinforced by personal coaching and institutionalized in human resources (HR) practices, they are much more likely to be sustained.

Real-World Use of Resources

Here are two ...

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