We dedicate this book to our families and to our TSP team at the SEI. Our families, particularly our wives, Barbara Humphrey and Patricia Over, have been wonderfully supportive throughout the many years it has taken us to develop these methods and to gain the experience and understanding required to write this book. Their support has been invaluable.
Our TSP team, many members of which have worked with us for nearly twenty years, has tirelessly and creatively participated in TSP development, taught many courses, and worked with countless organizations to demonstrate the method’s extraordinary effectiveness. We could not have accomplished what we have done without their support.
—Watts S. Humphrey and James W. Over
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