Preface

The problems of managing software have probably been annoying, but they may not have seemed fundamental to your business. You may also have noticed, however, that the amount of software work in your business has been growing and that more and more of your people’s work now looks like software work. This means that, like many other senior executives and managers, you will soon find that an increasing amount of your people’s work will become as hard to manage as software. If that prospect doesn’t frighten you, it should.

This book is for those senior executives and managers who run modern technology-intensive businesses. It describes why software work has always been hard to manage, why more and more work will soon be as hard to manage ...

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