Leaders Are Listeners
Nleaders are excellent listeners. As much as 50 percent to 60 percent of a leader’s time is spent listening. The key to being an excellent listener is listening not only for the words, but for what is going on behind the words. Listen for the real message and focus all your attention on the person who is speaking. In meetings and in your conversions with others:
Listen attentively. Clear your mind and focus on what the speaker is saying. Don’t try to “fake it” because it won’t work: People will know that your mind is elsewhere. Researchers have shown that in conversations, words themselves comprise only 7 percent ...