CHAPTER 6

Year-End Reviews

It was the time of the year that Ben hated. He knew that year-end reviews (YERs) were a necessary evil. However, they took up a great deal of time to collect, assimilate, and prepare information about each member of his direct team. Furthermore, he had to read and sign off on each subordinate employee who worked for his line managers. One of the most challenging aspects of YERs was organizing and executing individual meetings with each member of his team. This became a far more complex task, given the geographical locations of each team member.

Ben was a traditionalist when it came to working with people. He knew the importance of performance reviews, and he knew the impact they could have, both positively and negatively, ...

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