Chapter 1. Introduction: How to Use This Book Effectively
What’s in This Chapter?
A discussion of the value of an effective training and development program on leadership
A process for choosing the best program for the right audience, context, and learning goals
An explanation of how to use this workbook most effectively
A description of what’s included in this workbook and on the CD
In the last five years, business has moved through unfathomable highs, through unfathomable lows, and now seems to bounce around, not sure what will happen next. When things are going well, leadership is critical to ensure that the business is able to grab market share. In good times it is easy to get lazy and waste resources. When things are going badly, leadership is ...
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