O'Reilly logo

Leadership Training by Lou Russell

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 10

The Follow-Up Coach

What’s in This Chapter

•  Supporting a team in “Five Moments of Need”

•  Facilitating ongoing learning

Conrad Gottfredson and Bob Mosher of www.applysynergies.com are running around the world of learning and development shouting loudly “The emperor has no clothes!” and they have been for years. Here’s what they are really saying: Learning events—whether live or virtual—are only 15 percent of what it takes for people to change performance.

Their message is tough to digest, easy to ignore, and critical in the evolution from training people to growing measurable performance. I love facilitating learning, and I want ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required