Notes
Chapter 1
1 See http://www.nytimes.com/2001/04/08/business/off-the-shelf-after-the-downsizing-a-downward-spiral.html.
2 John Hagel III, John Seely Brown, and Lang Davidson, The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion (New York: Basic Books, 2010), 12.
3 Harold Meyerson, “The Forty-Year Slump: The State of Work in the Age of Anxiety,” The American Prospect, November 12, 2013, http://prospect.org/article/40-year-slump.
4 Ibid.
5 Towers Watson 2012 Global Workforce Study, Engagement at Risk: Driving Strong Performance in a Volatile Global Environment, July 2012, http://www.towerswatson.com/en-AE/Insights/IC-Types/Survey-Research-Results/2012/07/2012-Towers-Watson-Global-Workforce-Study.
6 Susan Adams, “Trust ...
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