CHAPTER 7

TRUST FIRST

Build Trust by First Being Trustworthy

Can I trust you? Every person you are privileged to lead needs to be able to answer that question about you affirmatively and confidently before they’ll give you their best. They won’t be able to answer that question instantly as they’ll form their answer based on your actions, the environment you foster, and your treatment of each team member. They will need to settle the question before they fully believe you are on their side. So, are you trustworthy?

Trust is a complex and very personal subject, impacted by such things as the stability of your upbringing, your perception of your self-worth, your personal disposition and how open to scrutinizing it is, and the degree to which ...

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