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Leading Across Boundaries: Creating Collaborative Agencies in a Networked World by Russell M. Linden

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Washington State’s GMAP: Fostering Collaboration Around the Governor’s Priorities

When Christine Gregoire took office as governor of Washington State in January 2005, she wanted to bring a structured method for improving overall performance to state government. Gregoire, a three-term state attorney general with a passion for results, had just won the closest governor’s race in U.S. history. She had used a management method called CompStat in the attorney general’s office with good results, and wanted to adapt it to the whole state because of the way it creates accountability for outcomes.
CompStat (short for Computer Statistics) was initiated by the New York City Police Department in 1994, and it helped the department to reduce the city’s ...

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