CHAPTER 2

Lean Leadership

Leadership commonly brings to mind an image of a powerful person positioned at the top of a hierarchical structure directing and controlling the activities of subordinates toward the achievement of enterprise goals. However, this is a shortsighted view of the nature and significance of leadership. Today, the importance of leadership is derived in part due to environmental characteristics that include global competition, technological advances, evolving governmental regulations, and changing worker attitudes among many. For example, cultural differences found in today's global marketplace may act as a significant barrier to international commerce. These environmental characteristics place a greater premium on leadership ...

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