CHAPTER 7

Internal Stakeholder Management

In this chapter: internal stakeholders in the context of managing suppliers, internal stakeholder categories, seeing supplier management as a project (RACI, the INFORM model), establishing the communications network (COMNET)

Internal Stakeholders in the Context of Supplier Management

The lifecycle stages determine the sequence of the chapters in this book. In Chapter 6, which covered what we need to know about the contract and the supplier, I stated that we had moved to the live engagement phase of the lifecycle—integrate or the transitioning stage. So now there are two questions to answer before we get into the detail of the chapter.

First, why am I including a chapter on internal stakeholders in a ...

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