Supplier Communication and Influencing
In this chapter: importance of communication and influencing, similarities and differences between managing in-house teams and suppliers, different relationship phases, factors that influence your communication style, communication and influencing styles model, case studies, communication style selection checklist
Communication and Influencing: Why Are They Important?
- In the day-to-day management of the supplier and their performance you will have numerous conversations on a variety of topics and issues—in this chapter I will cover a range of these.
- How you approach these conversations in behavioral terms will have a profound influence on the outcome. This is a key point. In any communication ...
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