14Organizational Change: Why People Resist It
Pat Zigarmi, Judd Hoekstra, and Ken Blanchard
One of the reasons organizational leadership is more complicated than one-on-one or team leadership is that it often involves leading change. This can be chaotic and messy.
The Importance of Leading Change
Once there was a time when you could experience change and then return to a period of relative stability. In that era, as things settled down, you could thoughtfully plan and get ready for another change. Kurt Lewin described these phases as unfreezing, changing, and refreezing. The reality today is that there is no refreezing. There’s no rest and no getting ready.
Today we live in “permanent whitewater.” What do we know about whitewater? It’s exhilarating ...
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