Chapter 21. LEADING FOR INNOVATION AND RESULTS IN POLICE DEPARTMENTS

WILLIAM J. BRATTON

WILLIAM ANDREWS

William J. Bratton has been chief or commissioner of five different police departments. At the New York City Transit Police, he restored morale and established a patrol strategy that eventually cut subway crime by more than 80 percent. At the NYPD, he remotivated an underperforming organization to successfully reduce neighborhood crime. He is now a police management consultant.

William Andrews was special assistant to Commissioner Bratton at the NYPD, responsible for shaping and communicating the commissioner's message to thirty-eight thousand police officers and five thousand civilian employees. Previously with the New York City Transit Police ...

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