CHAPTER 5: LEADING OTHERS
In this chapter I outline:
• The importance of personal presence and impact in leading others.
• The importance of emotional intelligence.
• How to influence others effectively.
Personal presence and impact
In order to bring others with you as a leader, you need to be able to influence effectively. Being aware of your own style of communication and preferences is a first step.
Typically, people have a preference for one of four basic styles of communication. At times they may use a combination of two styles. These styles are:
• Direct:
taking charge
communicating directly
assertive
focused on the big picture. ...
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